NDIS support at home and in the community across Brisbane

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Help at home

Personal care at home, with the same familiar faces

Personal care is the most private support anyone receives, so it should come from someone you have chosen and feel comfortable with. We help with the parts of the day that are hard to manage alone, at the times that suit you, in your own bathroom and bedroom.

Before anything starts, we meet you, ask how you like things done, and find a worker who fits. You can ask for a particular gender, language or personality, and you can change your mind.

A support worker kneels to help an older man put on his shoes in his bedroom

What we help with

  • Showering, bathing and personal hygiene
  • Getting dressed and ready for the day
  • Grooming, shaving and hair care
  • Toileting and continence routines
  • Help at mealtimes
  • Morning and evening routines, including getting into and out of bed

Done your way, not ours

Everyone has a way they like things done: water temperature, the order of a routine, what you would rather do yourself. We write it down at the first meeting so every worker who supports you starts from the same page, and you do not have to explain yourself twice.

Consistency matters more here than anywhere

A rotating roster of strangers is the most common complaint people have about personal care. We aim to keep a small, steady team around each person, and we tell you in advance if someone new is coming.

Common questions

Can I choose a male or female support worker for personal care?

Yes. Tell us your preference at the first meeting and we will only roster workers who match it.

What times of day can personal care happen?

Support is arranged around your routine, including early mornings and evenings. Let us know the times you need and we will confirm what we can cover before you commit.

Does the NDIS pay for personal care?

Personal care is generally funded from Core Supports, under Assistance with Daily Life, where it is included in your plan. Your plan, or your support coordinator, can confirm what is funded.

Related reading

Ask us about personal care

Tell us a little about what is needed and we will call you back. There is no obligation, and you will meet your worker before anything starts.

Prefer to talk now? Call 0486 283 996.

Who is the support for?
Or call 0486 283 996